Async API

Get started with the Async API

The Symbl.ai Async API is a REST interface for submitting recorded or saved conversations in video, audio, and text formats. This guide gets you started with basic code samples you can use to process your conversations.

When you process a conversation in a supported format using the Async API, you can also get initial conversation intelligence. The Async API also provides a conversation ID for the conversation that you use to generate conversation intelligence.

For information about processing real-time conversations, such as virtual meetings or VoIP phone calls, see Streaming API and Telephony API.

Supported formats

Symbl.ai supports the following formats as conversation sources. This guide provides examples of requests for each method of submitting conversations.

FormatDescription
Video
Audio
  • .mp3, .wav/wave files (API Reference)
  • Direct URLs not shortened by a service or platform such as Bitly or Spotify (API Reference)
TextText formatted as a collection of messages. (API Reference)

Conversation intelligence features

The Symbl.ai Async API provides a number of conversation intelligence features that can be invoked when processing your conversations. For more details about the conversation intelligence features that are available with the Async API, see the Async Feature Reference.


Process a conversation with the Async API

The following pages provide basic examples of how to submit and append to your conversations with the Async API.

To learn more about implementing Symbl.ai conversation intelligence features when you process a conversation, see Async Feature Reference.

For the languages supported by the Symbl.ai Async API, see Supported Languages.

For more detailed code samples, see the Async Tutorials.