The Async API provides a REST interface which helps you to submit any recorded or saved conversations to Symbl.
When you submit a conversation, you'll receive a Conversation ID (
conversationId), which is unique to your conversation.
conversationId helps you with:#
- Helps you append the transcription of an existing file using
PUT(also known as
append file) Async APIs.
- Using Conversation API you can receive Speech to Text data and conversational insights.
You have Async
POST REST API to submit any conversation and Async
PUT REST API to add/append more transcript to an existing conversationId.
It can process chats, emails , tweets, phone messages, etc.
- Async text: Helps you submit textual files.
It can process calls from sales, telemedicine, lead generation, customer care, etc.
It can process video calls from sales, telemedicine, lead generation, customer care, interviews etc.