Questions

Any explicit question or request for information that comes up during the conversation, whether answered or not, is recognized as a question.

Examples

• “What features are most relevant for our use case?”
• “How are we planning to design the systems?”

Key Features

• Recognition of questions pointed to someone.
• Recognition of implicit questions.
• Recognition of questions that are actionable in nature.
• Ignoring chit chats - which are questions in nature but part of casual small- talks.

Questions API

To see the Questions API in action, you need to process a conversation using Symbl. After you process a meeting, you'll receive a Conversation ID which is passed in Conversation API. A Conversation ID is the key to receiving conversational insights from any conversation. As an example, here's a simple API call which grabs the detected questions from the conversation.

👉 Questions API

Grab Questions

Remember to replace the conversationId in the API call with the Conversation ID you get from the previous API call.

cURL

curl "https://api.symbl.ai/v1/conversations/$CONVERSATION_ID/questions" \

-H "Authorization: Bearer $AUTH_TOKEN"

Node.js

const request = require('request');

const authToken = AUTH_TOKEN;

const conversationId = CONVERSATION_ID;

request.get({

url: `https://api.symbl.ai/v1/conversations/${conversationId}/questions`,

headers: { 'Authorization': `Bearer ${authToken}` },

json: true

}, (err, response, body) => {

console.log(body);

});

Python

import requests

baseUrl = "https://api.symbl.ai/v1/conversations/{conversationId}/questions"

conversationId = 'your_conversation_id' # Generated using Submit text end point

url = baseUrl.format(conversationId=conversationId)

# set your access token here. See https://docs.symbl.ai/docs/developer-tools/authentication

access_token = 'your_access_token'

headers = {

'Authorization': 'Bearer ' + access_token,

'Content-Type': 'application/json'

}

responses = {

401: 'Unauthorized. Please generate a new access token.',

404: 'The conversation and/or it\'s metadata you asked could not be found, please check the input provided',

500: 'Something went wrong! Please contact support@symbl.ai'

}

response = requests.request("GET", url, headers=headers)

if response.status_code == 200:

# Successful API execution

print("questions => " + str(response.json()['questions'])) # questions object containing question id, text, type, score, messageIds,entities

elif response.status_code in responses.keys():

print(responses[response.status_code]) # Expected error occurred

else:

print("Unexpected error occurred. Please contact support@symbl.ai" + ", Debug Message => " + str(response.text))

exit()