Skip to main content

Questions


Any explicit question or request for information that comes up during the conversation, whether answered or not, is recognized as a question.

Examples#

  • “What features are most relevant for our use case?”
  • “How are we planning to design the systems?”

Key Features#

  • Recognition of questions pointed to someone.
  • Recognition of implicit questions.
  • Recognition of questions that are actionable in nature.
  • Ignoring chit chats - which are questions in nature but part of casual small- talks.

Questions API#

To see the Questions API in action, you need to process a conversation using Symbl. After you process a meeting, you'll receive a Conversation ID which is passed in Conversation API. A Conversation ID is the key to receiving conversational insights from any conversation. As an example, here's a simple API call which grabs the detected questions from the conversation.

👉 Questions API

Grab Questions#

Remember to replace the conversationId in the API call with the Conversation ID you get from the previous API call.

curl "https://api.symbl.ai/v1/conversations/$CONVERSATION_ID/questions" \
-H "Authorization: Bearer $AUTH_TOKEN"

Tutorials#

Refer to the following tutorials for code snippets and step-by-step instuctions:

Streaming API#

To get Follow-ups in real-time with Streaming API (WebSocket protocol) see the tutorials given below:


Telephony API#

To get Action Items in real-time with Telephony API (SIP/PSTN protocol) see the tutorials given below:

Symbl SDK#

The Programmable Symbl'S SDK allows you to add Conversation Intelligence directly into your web applications and meeting platforms. You can generate intelligent insights such as action items, topics and questions.