Action Items
An action item is a specific outcome recognized in the conversation that requires one or more people in the conversation to take a specific action, e.g. set up a meeting, share a file, complete a task, etc.
Action Item Features#
- Recognition of the assignee and assignor of an action item when possible.
- Recognition of the date and time specified in the insights.
- Make use of the speaker context to enhance the quality of the insights.
- Ability to accept the timezone to calculate the accurate date and time references.
- Ability to control the confidence threshold for the insights.
- Built-in punctuation and sentence boundary detection.
- There are various types of actionable parts in the conversation between people and the platform can recognize these various connotations.
Tasks#
Definitive action items that are not follow-ups are categorized as tasks. Example: "I will complete the presentation that needs to be presented to the management by the end of today". Here, a person is really committed to completing the presentation (task) by the end of today.
Follow Ups#
The platform can recognize if an action item has a connotation, which requires following up in general or by someone in particular.
Examples:
- "I will talk to my manager and find out the agreed dates with the vendor". Here, a person needs to follow up with their manager in order to complete this action.
- "Perhaps I can submit the report today". Here, the action of submitting the report is indicated, but the overall connotation of it doesn't indicate the commitment.
Follow-ups can also be non-definitive#
Example:
- “We’ll need to sync up with the design team to find out more details”. Here, it’s clear that there needs to be a follow-up, but the details on when and how are not defined.
| Type | Follow Up | Non-Follow Up |
|---|---|---|
| Non-Definitive | Follow Up (non defined) | Idea/Opinion |
| Definitive | Follow Up (defined data) | Task |