Sentiment Analysis
Sentiment Analysis BETA#
info
This is a Beta API - Undergoing further development. If you have any suggestions, idea or questions about this API please reach us at developer@symbl.ai.
Sentiment analysis is the interpretation of the general thought, feeling, or sense of an object or a situation.
Sentiment Analysis works over sentence and topic(aspect) level. For topic level, the sentiment is a calculate over the topic messages scope i.e. it factors in the sentiment of messages where the topic was talked about.
Response object#
| Field | Description |
|---|---|
polarity | show the intensity of the sentiment. It ranges from -1.0 to 1.0, where -1.0 is the most negative sentiment and 1.0 is the most positive sentiment. |
suggested | display suggested sentiment type (negative, neutral and positive). |
Suggested sentiment#
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We have chosen the below polarity ranges wrt sentiment type which covers a wide range of conversations. Polarity Sentiment may vary for your use case. We recommend that you define a threshold that works for you, and then adjust the threshold after testing and verifying the results.
| polarity | Suggested Sentiment |
|---|---|
| -1.0 => x > -0.3 | negative |
| 0.3 => x <= 0.3 | neutral |
| 0.3 < x <= 1.0 | positive |