Sentiment Analysis

Sentiment Analysis BETA#

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This is a Beta API - Undergoing further development. If you have any suggestions, idea or questions about this API please reach us at developer@symbl.ai.

Sentiment analysis is the interpretation of the general thought, feeling, or sense of an object or a situation.

Sentiment Analysis works over sentence and topic(aspect) level. For topic level, the sentiment is a calculate over the topic messages scope i.e. it factors in the sentiment of messages where the topic was talked about.

Response object#

FieldDescription
polarityshow the intensity of the sentiment. It ranges from -1.0 to 1.0, where -1.0 is the most negative sentiment and 1.0 is the most positive sentiment.
suggesteddisplay suggested sentiment type (negative, neutral and positive).

Suggested sentiment#

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We have chosen the below polarity ranges wrt sentiment type which covers a wide range of conversations. Polarity Sentiment may vary for your use case. We recommend that you define a threshold that works for you, and then adjust the threshold after testing and verifying the results.

polaritySuggested Sentiment
-1.0 => x > -0.3negative
0.3 => x <= 0.3neutral
0.3 < x <= 1.0positive