You can get Sentiment Analysis in real-time and asynchronously (i.e., after the call has ended).
Refer to the tutorials below to understand how to get Sentiment Analysis:
For getting Sentiment Analysis on your conversations in real-time, you can use our Streaming API (WebSocket protocol). Read the tutorial on getting Sentiment Analysis given below for more.
For getting Sentiment Analysis on recorded conversations, use our Async APIs. You can refer to the tutorial below for more information.
To get Sentiment Analysis, you must connect via Streaming API and send a get request to Conversation API. See the following pages for more: