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Call Score API
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Introduction
Overview
Get started
Try the API Explorer
Get started with Postman
Set up your test environment
Deployment options
Use cases and products
Understand the platform
FAQ
Pricing, billing, and account upgrade
Billing FAQ
technology
Nebula LLM
Playground
Chat Model
Embedding Model
Prompt design
Automatic Speech Recognition
Closed captions
Custom vocabulary
Formatting
Real-time interim results
Redaction
Speaker analytics
Speaker separation
Process conversations
Process a conversation
Authenticate
Async API
Process video
Process audio
Process text
Job status
Async feature reference
Supported languages
Async API logs
Streaming API
Telephony API
generate intelligence
Conversations API
Action items
Follow-ups
Formatted transcript
Questions
Topics
Conversation analytics
Manage conversations
Summary
Transcription
Sentiment
Redaction
Settings for redaction
Bookmarks
Create bookmarks
Get bookmarks
Update bookmarks
Delete bookmarks
Summarize bookmarks
Settings for bookmarks
Call Score API
Criteria
Scorecard
Get started
Create Custom Criteria
Get Criteria
Update Criteria
Delete Criteria
Create Scorecard
Get Scorecards
Update Scorecard
Delete Scorecard
Trackers
Getting started with trackers
Managed trackers library
Managed trackers glossary
Custom trackers
Recommended trackers
Detect trackers
Create trackers
Get trackers
Update trackers
Delete trackers
Real-Time Assist API
Getting started with Real-Time Assist (RTA) API
Real-Time Assist Management APIs
Real Time API
Objection Handling
Context Management APIs
Pre-built UIs (NEW)
Insights UI
Get started
UI Components
Manage resources
Management API
Conversation groups
User settings
Entity detection
Create entities
Get entities
Update entities
Delete entities
Get detected entities
Enterprise Solutions
Sales Intelligence
Call Scoring
Insights UI
Integration
Call Progress Analysis
SDKs
JavaScript SDK
Real-time output with PSTN dialing - Telephony API
Pass different audio codecs - Telephony API
Push speaker events - Telephony API
Code snippets - Telephony API
Live speech-to-text and AI insights on local server - Streaming API
Code snippets - Streaming API
Reference - JavaScript SDK
Python SDK
Streaming API
Telephony API - PSTN
Telephony API - SIP
Async API - Text
Async API - Video
Async API - Audio
Conversations API
Reference - Python SDK
Web SDK
Getting live transcripts and conversation intelligence
Sending external audio streams
Handling device change
Processing data from audio file
Subscribing to an existing connection
Reference - Web SDK
Events and callbacks
Configuration reference
Go SDK
Integrations and Demo Apps
Agora SDK - Symbl.ai Extension
Next.js demo - Symbl.ai
Twilio - Symbl.ai Video React App
Zoom - Symbl.ai Meeting App
Tutorials
Building Real-time Assist for Automated Recommendations during Live Conversations
Build Real-Time Assist Solution with Nebula LLM
Build Business Intelligence Solution with Nebula LLM
Generate automated meeting notes with Nebula LLM
Evaluating Sales and Customer Service Representative Performance with Call Score and Insights UI
Redacting Sensitive Information From Conversations Using Symbl.ai
Suggest
The Call Score API assesses conversation quality and participant performance at scale.
