Integrate Conversation Intelligence across all channels.
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Process a Conversation
Send conversation data in real-time or asynchronously using recorded data.
Use the Conversation ID to generate Conversation Intelligence.
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Use the Conversatiosn API to detect the most important keywords or phrases in a conversation.
Identify a specific task from the conversation, including assignee and deadline when available.
Identify an Action Item that requires a Follow-Up task, including assignee when available.
Understand participant behavior including speaker ratio, talk time, silence, pace, and overlap.
Updated 6 days ago