- The Call Score API enables you to assess conversation quality and participant performance at scale. It provides a numerical score for each conversation, making it easier for business leaders to identify and compare relevant conversations.
- For more information, see the Call Score guide.
- The Insights UI is a pre-built user interface that enables users to present conversation insights in an easy-to-read and scannable format. Insights UI is designed to display summarized information and insights derived from conversations, such as sales calls or general calls.
- For more information, see the Insights UI guide.