Symbl.ai uses HTTP response status codes to indicate the success or failure of API calls. If your request fails, Symbl.ai returns an error along with the appropriate status code.
This page includes details about common error codes and how to resolve them.
HTTP Codes
Code
Description
200
OK – Success.
201
Created – Your request successfully led to the creation of a resource.
400
Bad Request – Your request is invalid.
401
Unauthorized – Your API key is invalid.
403
Forbidden.
404
Not Found – The specified resource does not exist.
405
Method Not Allowed – You tried to access an API with an invalid method.
429
Too Many Requests – Too many requests hit the API server too quickly.
500
Internal Server Error – We had a problem with our server. Try again later.
Async Text API - POST
Code
Description
Resolution
429
Too Many Requests – Too many requests hit the API too quickly. This API has a limit of a maximum of X number of concurrent jobs per account. If you are looking to scale, and need more concurrent jobs than this limit, contact [email protected].
Create Trackers
Code
Description
Resolution
409 - Conflict
The 409 response code specifies that the Tracker with that specific name already exists.
Modify the name of the Tracker or Update the name of the existing Tracker with that name to resolve the error.
429 - Too many requests
The 429 response code specifies that the number of concurrent requests surpassed the limit for the API (which is 1 API call at a time).
Ensure that your system doesn’t make concurrent API calls that exceed this maximum limit.
400 - Bad Request
The 400 response code specifies that the request body or the parameters have incorrect key names or their values have types that are different than the ones expected.
Please read the message returned in the response to fix this error.
413 - Request Entity Too Large
The 413 response code specifies that the size of the request body exceeds that of the maximum limit the API supports (which is 1MB).
Please ensure that the size of the request body is under this limit to resolve this error.
500 - Internal Server Error
The 500 response code specifies that the server failed to handle the request.
Please reach out to [email protected] if it persists after multiple attempts.
502 - Bad Gateway
The 502 response code specifies that the server failed to acknowledge the request. This may happen due to multiple reasons.
