Get a transcript of all messages in a conversation.

This request provides the following optional features:

  • Redaction of detected entities, such as PII, PCI, and PHI data. Use the redact query parameter to enable redaction. When enabled, all detected entities are redacted by default. You can exclude individual entities from redaction using the exclude query parameter.

  • Sentiment analysis of sentences in a conversation. Use the sentiment query parameter to enable sentiment analysis. When enabled, each message returned in the response includes the sentiment polarity of the sentence.

  • Verbose messages. Use the verbose query parameter to enable verbose message responses. When enabled, each response includes an additional collection of objects, one for each word in the corresponding sentence.

Returns a messages object with optional redaction, sentiment analysis, and word-level verbosity.

For a formatted transcript, try Create formatted transcript or Create Summary UI.

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