26 May 2022

  • Web SDK new release: Version 1.0.4 of the Symbl Web SDK is now available.

    • Added extra validation to startProcessing arguments.
    • Check if WebSocket is connected when making a modifySampleRate call. If not, throw a NoConnectionError.
    • Added reconnection support. If reconnectOnError is set to true in the SymblConfig, Web SDK attempts to reconnect after a break in connection. A break in connection is determined after thirty (30) seconds of not receiving any expected data from the WebSocket.
    • Added logLevel to SymblConfig.
    • Added separate methods to handle <video> and <audio> elements in audiostreams. Web SDK now has attachAudioSourceElement, detachAudioSourceElement, updateAudioSourceElement, attachVideoSourceElement, detachVideoSourceElement, and updateVideoSourceElement. Previous versions allowed either <video> or <audio> elements to be passed into the same attachAudioSourceElement, but going forward only the new separate corresponding methods may be used depending on element type.
    • Added getConversationId() to StreamingAPIConnection and SubscribeAPIConnection. These will only be populated after the conversation_created event has been fired. For more information on the conversation_created event, see Events and Callbacks.
    • Added a Conversation object which can also be used to get the conversation ID. This object is attached to StreamingAPIConnection and SubscribeAPIConnection as connection.conversation. Going forward, the Conversation object will integrate with Conversation APIs.

24 May 2022

  • Summary API new release: An updated Summary API is now available.

12 April 2022

  • Availability of a new Web SDK that enables you to add Symbl’s Conversation Intelligence to your JavaScript application directly in the browser. For more information, see Symbl Web SDK.

14 March 2022

  • Enabling All Trackers with Streaming API: Streaming API now supports enabling all the Trackers associated with an account. Read more here.

8 Feb 2022

  • Trackers Limit Increase: Increased Tracker creation limit to 500 per account.
  • Summarization Alpha Release: Summary API is now available in the Alpha release phase.
  • Relative timestamp for Messages API (LABS):
    Added support for the parameters timeOffset and duration the Messages API. Read more here.
  • Nomenclature Change: Change of name for the parameter customVocabulary for Topics API to customTopicVocabulary. Backward compatibility available.

31 Jan 2022

  • Trackers Management UI: You can create, view, edit, and delete Trackers via the Trackers Management UI. To access this feature, log in to Symbl Platform.

    Read more here.

13 Jan 2022

  • Streaming API Opus Support: Added support for Opus for Streaming API with 48000 Hz sample rate.
  • Streaming API parameters available in GA: Availability of the following Streaming API parameters from Labs to GA: noConnectionTimeout, disconnectOnStopRequest and disconnectOnStopRequestTimeout.

11 Jan 2022

  • Streaming API Logs: You can view the log details of all your Streaming API requests. To access this feature, log in to Symbl Platform.

    Read more here.

22 Oct 2021

  • Added support for generating Summary for only the new Transcripts of a Conversation

    Read more here.

14 Oct 2021

  • Added parameters to stop and start the Streaming API processing without disconnecting

    Availability of parameters with Streaming API for keeping the WebSocket connection connected while stopping processing and for overriding the idle time out.

    Read more here.