Welcome to Symbl documentation
Symbl is a comprehensive suite of APIs for analyzing natural human conversations - both for your team’s internal conversations and of course the conversations you are having with your customers. Built on our Symbl C2I ™️ (Contextual Conversation Intelligence) technology, the APIs enable you to rapidly incorporate human-level understanding that goes beyond speech recognition and simple natural language processing of voice and text conversations.
Get real-time analysis of free-flowing discussions like meetings, sales calls, support conversations, emails, chat, social conversations, transcripts, etc to automatically surface highly relevant summary topics, contextual insights, suggestive action items, follow-ups, decisions and questions - without the use of upfront training data, wake words or custom classifiers.