👋 Welcome to Symbl documentation!
Whether you're looking to understand Symbl's capabilities or get started with our APIs, we've got you covered!
Symbl is an AI-powered, API first, Conversation Intelligence platform for natural human conversations that works on audio, video, and textual content in real-time or recorded files. Symbl’s APIs let you generate real-time Sentiment Analysis, Action Items, Topics, Trackers, Summary and much more in your applications.
Using the following APIs, send conversation data in real-time or after the conversation has taken place (async).
👉 Async APIs allow you to send text, audio, or video conversations in recorded format.
👉 Streaming APIs allow you to connect Symbl on a live call via WebSocket protocol.
👉 Telephony APIs allow you to connect Symbl on a live audio conversation via SIP and PSTN.
Before getting the Conversation Intelligence, you must wait for the processing job to complete.
Step 2 returns a
conversationId by default. Use this in the Conversation API to generate any of the following Conversation Intelligence:
Also check out our features in Labs such as Summarization, Comprehensive Action Items, Identifying and Redacting PII in the Labs section.
Our public collection in Postman has pre-configured API requests that gets you up-and-running in a jiffy. Try it now!
Try it in Postman
If you're new to Postman, watch this video tutorial to learn how.