Recommendations are new Trackers to add to your library. These recommendations are based on data collected from conversations that you have processed in the last 30 days, in real time or asynchronously.

You can easily accept or reject Recommendations. Every time you process a new conversation, recommends new Trackers with keywords or phrases that are not part of your library but were detected in your recently processed conversations. offers Recommendations when you are adding or editing a Tracker, or after processing a conversation in Your Trackers, as shown here:


Recommendations Available

Select the recommendations available prompt to view recommended Trackers:


Recommended Trackers List

You can select any number of the recommendations to add to your Trackers, or return to the previous page without making any changes.

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