Transcription
Symbl.ai delivers accurate and customizable speech-to-text transcription. You can convert audio and video conversations into text in real-time or after the conversation has ended.
Symbl.ai speech-to-text features include:
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Domain specific speech-to-text transcription models for mobile calls and video calls for state-of-the-art accuracy.
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Accurate paragraphs and sentences with punctuation such as commas, periods, and question marks.
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Support for multiple file formats like markdown
.md
and SubRip Text.srt
.
Customizable Speech-to-Text features:
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A custom vocabulary helps speech-to-text recognize specific words or phrases that are more frequently used within a context. If your conversations often include the word sell. When Speech-to-Text encounters the word sell, you want it to transcribe the word as sell more often than cell. In this case, you can use speech adaptation to bias Speech-to-Text to recognize sell. Enable the
customVocabulary
request parameter as described in the Streaming API. -
Speaker Diarization connects individual speakers with their statements. Using standard speech-to-text transcription results in very accurate diarization, but not 100%. To achieve nearly 100% accuracy, generate speech-to-text transcripts using audio streams and pass the audio files with one speaker per channel. For more information, see Apply Speaker Separation to Async Files.
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You can identify action phrases within a transcript to generate a list of action items from a conversation. For details, see the Conversations API Retrieve Action Items by conversation ID request or Symbl.ai React Elements.
Authentication
This request requires an access token, as described in Authenticate.
Get speech-to-text transcripts
This section describes how to get speech-to-text transcripts from a conversation. This request requires a conversation ID. You receive a conversation ID when you process a conversation.
To get a transcript of your conversation, use the following operation:
GET https://api.symbl.ai/v1/conversations/{conversationId}/messages
To make this request from the API reference, see Get messages.
Updated about 1 year ago