You can also specify
languages other than
English from the ones supported to be used for calls made via 'PSTN' or 'SIP'.
With this since the call can take place in a different timeZone you can also pass in the
timeZone which will be used to render the Summary UI specific to that language and timeZone.
|English (United States)|
|English (United Kingdom)|
|English (South Africa)|
|Russian (Russian Federation)|
|Spanish (United States)|
|Arabic (Saudi Arabia)|
- If the language is not specified then
en-US(English - United States) is used as the default language.
- Insights like Action items, follow-ups, topics, etc are detected for English language only.
You can pass in the
languages array in the
startEndpoint as shown in the example linked below.
Please note that currently only one language can be specified per call and support for detecting multiple languages in the same call will be added soon.
With calls taking place in different regions around the world it can get important to capture that information and utilise it.
timeZone in the
startEndpoint call which will render the Summary UI] in that specific Time Zone.
A list of all the Time Zones is available here
A complete example showcasing this capability can be found here